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An Important Privacy Notice from the Bristol West Insurance Group

In the course of our business relationship with you, we collect information about you that is necessary to provide you with our products and services. We treat this information as confidential and recognize the importance of protecting it. We value your confidence in us.

You trust us with an important part of your financial life. We are proud of our privacy policies and procedures and encourage you to review them carefully. This notice from the member companies of the Bristol West Insurance Group identified below describes our privacy practices regarding information about our customers and former customers that obtain financial products or services from us for personal, family or household purposes. When state law is more protective of individuals than federal privacy law, we will protect information in accordance with state law consistent with the principles of federal preemption.

Information we collect

We collect and maintain information about you to provide you with the coverage, product or service you request and to service your account. We collect certain information (“nonpublic personal information”) about you and the members of your household (“you”) from the following sources:

• Information we receive from you on applications or other forms, such as your social security number, prior insurance and driving safety record information
• Information about your transactions with us, our affiliates or others, such as your policy coverage, premiums and payment history
• Information we receive from a consumer reporting agency or insurance support organization, such as motor vehicle records, credit report information and claims history

How we protect your information

At Bristol West, our customers are our most valued assets. Protecting your privacy is important to us. We limit the access of our agents and employees to information about you to those who need it to do their jobs. We require those individuals to whom we permit access to your customer information to protect it and keep it confidential. We maintain physical, electronic, and procedural safeguards that comply with applicable regulatory standards to guard your nonpublic personal information.

We do not disclose any nonpublic personal information about you, as our customer or former customer, except as described in this notice.

Information we disclose

We may disclose the nonpublic personal information we collect about you, as described above, to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing agreements and to other third parties, all as permitted by law.

We are permitted to disclose personal health information (1) to process your transaction with us, for instance, to process claims or to prevent fraud; (2) with your written authorization, and (3) otherwise as permitted by law.

Sharing information with affiliates

We have affiliates that offer a variety of financial products and services in addition to insurance. Sharing information enables our affiliates to offer you a more complete range of products and services.

We may disclose nonpublic personal information, as described under Information we collect, to our affiliates, which include:

• Financial service providers such as insurance companies and reciprocals, investment companies, underwriters and brokers/dealers
• Non-financial service providers, such as management companies, attorneys-in-fact and billing companies

We are permitted by law to share with our affiliates our transaction and experience information with you. In addition, we may share with our affiliates consumer report information, such as information from credit reports and certain application information, that we have received from you and from third parties, such as consumer reporting agencies and insurance support organizations.

Your choice

If you prefer that we not share consumer report information with our affiliates, except as otherwise permitted by law, you may use the Opt-out link below. We will implement your request within a reasonable time after we receive it. Any policyholder may opt-out on behalf of other joint policyholders. An opt-out by any joint policyholder will be deemed to be an opt-out by all policyholders of the policy. If it is your decision not to opt-out and to allow sharing of your information with our affiliates, you do not need to request an Opt-Out or respond to us in any way.

Modifications to our privacy policy

We reserve the right to change our privacy practices in the future, which may include sharing nonpublic personal information about you with nonaffiliated third parties not otherwise permitted by law. Before we do that, we will provide you with a revised privacy notice and give you the opportunity to opt out of that type of information sharing. If you have previously requested to opt-out of possible future disclosures to nonaffiliated third parties not otherwise permitted by law, we will honor that opt-out in the event we change our practices in the future for any policies for which you opted-out.

Signed:

Bristol West Holdings, Inc., Apex Adjustment Bureau, Inc., Bay View Adjustment Bureau, Inc., Bristol West Casualty Insurance Company, Bristol West Insurance Company, Bristol West Insurance Services of California, Inc., Bristol West Insurance Services of Georgia, Inc., Bristol West Insurance Services of Pennsylvania, Inc., Bristol West Insurance Services of Texas, Inc., Bristol West Insurance Services, Inc. of Florida, Bristol West Preferred Insurance Company, Bristol West Specialty Insurance Company, BWIS of Nevada, Inc., Coast National Holding Company, Coast National Insurance Company, Coast National General Agency, Inc., GP LLC, Insurance Data Systems, G.P., and Security National Insurance Company. *

*The above is a list of the affiliates on whose behalf this privacy notice is being provided. It is not a comprehensive list of all affiliates of the Bristol West Insurance Group, which also is affiliated with the Farmers Insurance Group of Companies®.

Please click here to request that we do not share consumer report information about you with our affiliates except as otherwise permitted by law.

It is only necessary to notify us once of your intention to opt out.

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